Refund Policy

Overview

At Ayomi Tech Ltd, we are committed to customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. This policy outlines the terms and conditions for requesting a refund.

Eligibility for Refunds

• Refunds can be requested within 14 calendar days of your original purchase.
• The service must not have been fully delivered or significantly used.
• Custom or bespoke development services may be eligible only for partial refunds, depending on the scope of work completed.
• Digital products are non-refundable once downloaded or accessed unless they are defective or misrepresented.

How to Request a Refund

To request a refund, please contact our support team at support@ayomitech.com with the following details:

• Your full name and email address used during purchase
• Order number or transaction ID
• Reason for requesting a refund

We aim to review and respond to all refund requests within 3–5 business days.

Refund Method

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the transaction to reflect in your account, depending on your financial institution.